Promotion terms and eligibility
Don’t worry about storage—Dropbox Plus has space to spare With 2 TB (2,000 GB), Dropbox Plus has room for files from all your linked devices. Everything’s securely stored in one organized—and easily accessible—place.
For how long is the promotional space valid?
The 25 GB of promotional space is valid for one year. After the one-year promotional period ends, the 2 GB of Dropbox Basic account space remains.
If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times?
- Copy the link: https://www.dropbox.com/referrals/AADcFf0I2DkZEOv.
- Don’t worry about storage—Dropbox Plus has space to spare With 2 TB (2,000 GB), Dropbox Plus has room for files from all your linked devices. Everything’s securely stored in one organized—and easily accessible—place.
- Dropbox Business offers two distinct unlimited plans catered towards small businesses. These include the “Advanced” and “Enterprise” plans. For both of those service plans, you get truly unlimited online storage space. The unlimited plans combine several services into one.
No, you can only redeem this promotion once per Dropbox account.
Can I claim the promotional space with my existing Dropbox account?
No, only new users who sign up for Dropbox on their eligible devices can redeem the promotion.
Can I transfer my promotional space to another Dropbox account?
No, the promotional space is not transferrable after it has been redeemed.
Can I redeem promotion on a refurbished or used device?
No, the promotional space is only available to the original buyer of the eligible device.
Why am I not eligible for promotional space?
- You're not a new Dropbox user.
- You're trying to redeem the purchase for a second time.
- Your device did not come pre-loaded with Dropbox.
- You bought your device pre-owned or refurbished.
- Your device is not eligible due to country or retailer exclusions.
Redeeming the promotion
How do I redeem this promotion?
- Click Dropbox 25 GB in your Start menu.
- Create a Dropbox account. Once you've completed this step, Dropbox automatically installs and links to your computer.
- Complete five of the seven Get started steps.
I'm unable to redeem the promotional space on an eligible device—why?
If you're unable to redeem your promotional space on your eligible device, verify the following:
- Did you complete at least five of the seven steps from the Get started steps?
- Did you sign up for Dropbox using the installer pre-loaded on your computer? To be eligible, sign up for a new Dropbox account by clicking Dropbox 25 GB in the Start menu of your eligible device.
- Do you already have a Dropbox account? Only new Dropbox users can redeem the promotion.
- Have you redeemed another Dropbox-device promotion? If so, you are not eligible to redeem the promotion. You can only redeem the same type of promotional deal once.
How do I check to see if I’ve redeemed the promotion?
- Sign in to dropbox.com.
- Click your avatar.
- Click Settings.
- Click Plan.
- Under Earn more space, look for this promotion.
When the promotion ends
How do I check to see when my promotional space expires?
- Sign in to dropbox.com.
- Click your avatar.
- Click Settings.
- Click Plan.
- Under Earn more space, you can see this promotion and the expiration date.
What happens when my promotional space expires?
When your promotional space expires, your Dropbox space quota returns to what it was before. For example, if you have a Dropbox Basic account, your limit returns to 2 GB (along with any space you earned by referring people to Dropbox or through other promotions).
If you're over your space quota after the promotional space expires, you'll no longer be able to save new files to Dropbox. To add space to your account, consider upgrading to Dropbox Plus.
Terms of the Dropbox 25 GB space promotion
For eligible devices that have the Dropbox application installer pre-loaded, the promotion is available to the user on that device who (a) first signs up for a new Dropbox account and (b) completes Dropbox's Get started guide. The promotion is for a single Dropbox account to receive, for 1 year, an additional 25 GB of storage space in addition to the storage space Dropbox offers to users with free accounts. Each user is only eligible for one promotion of this type. The promotion may not be available to users who have previously received a Dropbox promotion through the purchase of a non-eligible device. When the 1 year promotional period ends, the 25 GB of promotional space added to the user's Dropbox service will be automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms available at http://www.dropbox.com/terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, Syria, or the region of Crimea, or any other countries where the Dropbox Service is prohibited by law.
Dropbox Cloud Storage Cost
If you’ve recently purchased a HP consumer computer or Android tablet, you may be eligible for an additional 100 GB of Dropbox storage space. To redeem this promotion:
- Click or tap the Dropbox icon in your task bar to install Dropbox on your eligible HP computer.
- Sign up for a Dropbox account by filling out the details on this page. If you already have a Dropbox account, click sign in.
- Follow the steps to redeem the space on your account.
Learn what happens after your storage space promotion expires.
Frequently asked questions
How long is the promotion valid for, and can I get the promotion on my existing Dropbox account?
The answer to these questions is dependent on when you purchased your HP device. See the table below for more information.
Purchase date | Space | Duration | Existing or new user? |
---|---|---|---|
Purchased before October 23, 2015 | 25 GB | 6 months | New or existing Dropbox users |
Purchased after October 23, 2015 | 25 GB | 12 months | New or existing Dropbox users |
Purchased on or after September 1, 2020 | 100 GB | 12 months | New or existing Dropbox users |
If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times?
Dropbox Unlimited Storage Download
No. Each Dropbox account can only redeem the same type of deal once.
Can I transfer my promotional space to another Dropbox account?
No, the promotional space is not transferable once it has been redeemed.
Can I get the promotion on a refurbished or used device?
No. The promotional space is only available to the original buyer of the eligible device.
Why am I not eligible to redeem the promotional space?
There may be a variety of reasons you're not eligible to redeem the promotional space: Dropbox safe for sale.
- You're only eligible to redeem the same type of promotional deal once. For example, you can't redeem the HP promotion more than once, even if you buy multiple eligible HP devices.
- The Dropbox app was not pre-loaded on your device.
- You bought your device pre-owned or refurbished, and the previous owner redeemed the promotion associated with the device. Each device can only earn promotional space once.
- Your device may not be eligible for the promotion due to some country and retailer exclusions.
- Some HP promotions may only apply to new Dropbox users.
Terms for the Dropbox promotion for HP devices
For HP PCs and tablets that have the Dropbox application pre-loaded, the promotion is available to the first user who (a) meets the criteria defined in the table below, and (b) completes the redemption steps. The promotion is for a single Dropbox personal plan account to receive additional storage space for a fixed period of time (exact amount and duration shown in the table below) in addition to the storage space Dropbox offers to users with free accounts. Each user is only eligible for one promotion of this type for a single account. The promotion may not be available to users who have previously received a Dropbox promotion through the purchase of a non-HP device. When the promotional period ends, the promotional space added to the user's Dropbox service will be automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, Syria, the region of Crimea, or any other country or region prohibited by law.